Quality Assurance Supervisor – CURE Children’s Hospital of Uganda

Job Summary:
The Quality Assurance Supervisor will ensure timely and effective implementation of all hospital’s policies, procedures and activities involved in assuring the quality of health care services offered including documentation on standards and making certain that all hospital services meet specified requirements and are consistent with high quality patient care standards.

Key Duties and Responsibilities:
System Development
Update the hospital’s policies/standard operating procedures in line with Infection control, Occupation Health & Safety, and patient safety that are in accordance with CURE International’s network standards, CCHU goals and client expectations.
Ensure policy and Standard operating procedures compliance with National and accreditation standards and legislations as embraced by CURE International’s network directives.
Set QA objectives and make sure that targets are achieved in accordance with agreed budgets and time scales.
Implement standard operation procedures throughout CCHU working together with the department heads and other technical staff.
Health and Safety
Coordinate the health and safety activities of CCHU in accordance with the Health and Safety Act 2006.
Provide suitable and current information concerning health and safety polici8es and practices in the hospital.
Maintain close working relationships with other department managers and supervisory personnel in order to meet and maintain service quality, identify, solve and prevent problems affecting quality service delivery, maximize productivity, and comply with regulatory requirements.
Monitoring and Evaluation
Assess risks to health and safety implement necessary measures to avert the risks.
Inspect the CCHU environment and observe staff activities to detect possible infection hazards.
Develop monitoring tools, checklist, and observation checklist to ensure that there is a hospital wide compliance with MOH guidelines, laws, policies and standards for quality of patient adhered too.
Identify causes for gaps, measures to ensure improvement, coordinating activities, analyzing data and reporting findings reduce the occurrence.
Training
Perform orientation training on Quality Management for new employees.
Identify, develop and implement strategies for relevant quality related training needs throughout CCHU.
Compile training manuals and materials for various locations in CCHU as needed.

Communication
Develop template for reporting on going QA activities to senior management on a monthly basis.
Meetings for Quality Assurance Subcommittees mobilized, reminders for the meeting and action points to be worked on.
Establish and implement necessary communication strategy for the improvement and awareness of quality issues across CCHU.
Spiritual Ministry
Participates in the hospital’s Spiritual Ministry programs.
Other duties
Any other official duty assigned by your supervisor.
Occupational Health & Safety observed.
All staff members are expected to work in such a way that does not cause injury to themselves, other staff members, or customers.
Following & complying with H&S policies, processes & applying them to their own work activities, including using/wearing Personal Protective Equipment as required.
Participating in activities directed at preventing harm & promoting wellbeing in the workplace Identifying, reporting & self-managing hazards where appropriate.

Qualifications, Skills and Experience:
The applicant must hold a Bachelor’s Degree or Diploma of Science preferably in Health Care Management or related field
At least three (3) years of work experience as quality assurance supervisor in a health care setting and at least one (1) year of experience in a supervisory capacity.
Ability to work under pressure in a fast paced environment, meet deadlines, and make effective decisions.
Basic computer knowledge (Microsoft Office applications) and computer-based applications).
Ability to adapt to changing organizational and operational needs; ability to lead others through change.
Ability to handle multiple tasks simultaneously.
Skill in organization and prioritization, and attention to details.
Strong team player and leader with the ability to work across multiple functions and disciplines.
Must be able to effectively communicate ideas (verbally and in writing), be a self-starter and handle difficult reporting situations
Ability to work in and contribute to a team building environment
Ability to establish priorities and proceed with objectives with minimum supervision
Exhibit the highest qualities of honesty and integrity in the handling of hospital resources

How to Apply:
Applicants must submit their documents as a single combined pdf file to include: cover letter, resume, salary history, and references to the Human Resource Manager, P.O. Box 903, Mbale or e-mail to ug.hr@cure.org or Hand deliver to CURE Children’s Hospital, Plot 97-103 Bugwere Road, Mbale.
Deadline: 17th September 2021 by 5:00pm

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