Sponsorship Operations Officer – World Vision International

Job Summary:
The Sponsorship Operations Officer will effectively manage AP Registered children Sponsorship Operations, community engagement, participation and protection within acceptable partnership standards, in a manner that contributes to sustained improved child wellbeing

Key Duties and Responsibilities:
Management of Sponsorship Performance and Quality Assurance in accordance to WVI partnership standards
Manage all Sponsorship operations and Reporting using sponsorship using Horizon
Ensure RC Monitoring Status (CMS) is maintained within partnership standards
Ensure quality Sponsorship Operation Indicators (SOIs) are implemented and maintained within partnership standard of 85%
Ensure every RC records within Horizon and files are well Updated, managed and stored securely respectively.
Facilitate timely processing and Management of all Correspondences ; Christmas cards, Sponsor letters, Annual Progressive Report , introductory letters, Support Office Queries, Gift Notifications within partnership standard of 95%.
Mobilize and support RC families to adequately prepare for and manage sponsor visits.
Ensure that Sponsorship 2.0 Media Contents (Photos and Video’s) are delivered according to the Partnership requirements and standards.
Facilitate Children, Volunteers and stakeholders Sponsorship Basic Training and Sponsorship initiatives.
Ensure 102% supply and Management of planned number of Registered Children in line with Support Office.
Hold monthly / quarterly meetings with Community Volunteers Association and guardians/parents and child protection committees to address findings from monitoring.
Implementation of Field Level Sponsorship initiatives & Innovations
Sponsorship Planning, Implementation and Reporting
Develop Annual Sponsorship Operational Plans integrating 100% RCs participation
Facilitate implementation, monitoring and reporting of Community Engagement and Sponsorship (CESP) planned activities.
Mobilize and facilitate periodical community engagements of stakeholders (RC guardians, RCs and COVAs) focusing on child wellbeing.
Facilitate Community Volunteers Associations and partners in monitoring of Community engagement and Sponsorship activities.
Mobilize and facilitate active participation of children and their communities in planning, monitoring and implementation of community development initiatives.
Facilitate RC participation within the CDPC and update and Report every RC participation and benefit in accordance to the partnership standards
Support the collection, documentation & Reporting of RC impact and success stories.
Community engagement and Sponsorship education
Conduct Community sensitizations, capacity building sessions on World Vision Sponsorship Model through Community Volunteer Associations (RC guardians, community leaders and other established community groups and stakeholders)
Lead and Support formation and Training of the Registered Children committees in the respective CPDC for their Wellbeing. .
Support and facilitate the children committees to plan and hold meetings at all levels (School, parish and sub county) on a regular basis
Conduct periodical community engagement with other technical project officers and advocacy sessions and case management based on the Child Wellbeing and sponsorship in programming
Mobilize communities to participate in planned annual children care and protection events.
Strengthening Field operating model through Community Volunteer Associations
Support the formation, mentoring and functionality of the Community Volunteers Associations for implementation & Monitoring of Sponsorship operations deliverables and planned activities.
Building capacities of the Community Volunteers, adult RCs and Children committees to manage Sponsorship operations and Media.
Support COVAs to mobilize, empower and monitor RC households to participate and benefit from the Technical programs within the APs development
Facilitate and mentor Community Volunteer Associations to support CESP activity implementation and Monitor the wellbeing of children wellbeing
Community Led Care, Child Protection, Child Participation and Voice
Lead and Facilitate the establishment and functionality of Child Participation and Development centers for RCs within established APs institutions like schools , Faith Based institutions , learning centers and Health centers
Support and Facilitate Periodical RC Child wellbeing engagements within Child Participation and Development Center based planned Technical Project Activities focusing on the child wellbeing.
Manage and follow up case managements and report any incidents in line with child protection as per policy and guidelines.
Conduct Periodical Community Sensitization on Child Protection, children’s rights and responsibilities.

Qualifications, Skills and Experience:
The applicant for the World Vision Sponsorship Operations Officer job placement should preferably hold a Diploma in Social work or any other relevant discipline.
Two years’ experience in community work and engagement with Sponsorship agencies
Computer literate
Writing and reporting skills
Ability to communicate in applicable local language(s)
Passion for children.
Track record demonstrating high integrity, reliability and dependable
Ability to work with minimal supervision.
Networking and influencing skills
Partnership and Collaboration Skills
Community Mobilization and Engagements

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