Community Liaison Officer – Kray micro-finance

Job Summary:
The Community Liaison Officer will mobilize, sensitize and train members of the community about Kray products and services. He/she will be a direct link between the community, the relevant authorities and Kray head office.
The incumbent must be a self-starter, must be able to work without direct supervision, have excellent time management and communication skills. The incumbent must have and be able to use a smartphone.

Key Duties and Responsibilities:
· Community sensitization and enrollment onto Kray service platform
· Facilitate the smooth liaison between the district, sub county, town council, parish and all other local council authorities
· Set up and organize mobilization meetings and trainings for prospective and already existing Kray customers.
· Maintain detailed and accurate record of meetings including agendas, meeting minutes, follow-up/action points. Details of meeting held or cancelled should also be maintained;
· Deliver all customer documents to head office within 14 days from sign up and well as from both external and internal parties to respective stakeholders.
· Ensure that follow up of document approvals by concerned authorities is done timely and consistently and keep the head office updated as required;
· Ensure that communities are kept abreast of the product developments and communication channels remain open with the communities
· Respond to community concerns by ensuring that they are brought to the attention of Kray and facilitate the process of resolving the issue;
· Responsible for ensuring all company documents and records are maintained;
· Report to the responsible Manager on a daily and weekly basis on community issues and the project’s performance in relation to those issues
· Keep up with the weekly and daily developments of the project;

Qualifications, Skills and Experience:
· The applicant must hold a Diploma or Bachelor Degree in relevant field e.g. Economics/ Development Studies /Social administration, Microfinance
· Prior working experience in communication and liaison, interpreting/translation related fields is an added advantage
· Excellent knowledge of both written and oral English and Luganda is desirable
· Proven ability to work independently with minimal supervision and direction;
· Capable of working with others in a participatory and capacity building manner;
· Ability to establish and maintain excellent contacts with colleagues, government officials, community representatives and contractors
· Slf-motivated, versatile and adaptable to different cultures and people;
· Ability to multi-task and prioritize work schedules;
· Strong community liaison, mobilization and negotiation skills required;
· Working knowledge of MS Office Applications required;
· Fluent in both oral and written English;
· Good analytical skills; resourcefulness, initiative, maturity of judgment;
· Strong communications skills and ability to work with a team to achieve organizational goals;
· Good negotiation skills, and the ability to bring consensus amongst people

How to Apply:
All suitably qualified and interested candidates should send their applications, detailed CVs (in Ms Word format) and testimonials (in PDF format) to the address below and specify your preferred area of operation;
1. Area 1: Matugga, Bombo, Luweero
2. Area 2: Mukono, Kisoga, Lugazi, Katosi, Kayunga
3. Area 3: Kyengera, Nabbingo, Nsangi, Maya, Katende, Mpigi
4. Area 4: Bulenga, Bulaga, Buloba, Mityana
5. Area 5: Kajjansi, Kawuku, Kisubi, Abaita, Namulanda, Entebbe

All candidates should send their applications to: krayholdingslimited@gmail.com and copy to careers@kraymicrofinance.com

Deadline: 2nd November 2020

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